FAQ - About the ski season
When is the ski season at NASPA?
NASPA Ski Garden plans to open on Friday 21st December 2018 and be open daily until Sunday 1st April 2019. Note that those dates are subject to change depending on snowfall and conditions. Information on NASPA Ski Garden can be found here. Some nearby ski and snowboard areas open earlier (late November) and close later (late May).
Are snow tyres or chains required on cars in winter?
If your car does not have stud less winter tyres – i.e.just has normal tyres - you will need to use snow chains.
Can I snowboard at NASPA Ski Garden?
Sorry, but NASPA Ski Garden is a skiers-only hill. However, there are many ski hills very close by that allow snowboarders. Snowboarders are welcome to stay at NASPA New Otani hotel and use shuttle buses to get to and from these other ski hills.
Can I easily get to other ski resorts?
A free shuttle bus is available that operates from NASPA Ski Garden to Yuzawa Kogen and GALA Yuzawa. Other resorts can be reached from buses going from Echigo Yuzawa Station.
I would like to take some ski lessons? Do I need to book in advance?
Private ski lessons in English are available at NASPA Ski Garden. More information can be found here.
If I arrive before check-in time…
There is a free rest space available for hotel guests during the winter season. This can be used before and after check-in. The free changing rooms can be used from 8:00am.
Can I check-in early and check-out late?
Unless included in a special package, early check-in and late check-out (until 3:00pm) is charged at 3,700 yen per room per hour. Please note that there are days when this may not be available - ask for further details.
Do I need to bring my own skis? Is ski rental available?
You do not need to own ski equipment to enjoy skiing at NASPA Ski Garden. A well-stocked rental shop at the base of the ski hill has equipment that you need to get started – for both beginners and more experienced skiers. Skis, boots, poles, ski wear, plastic skis for children, sledges, long boots, helmets and snowboards (that can be used at other nearby ski resorts) are available to rent. Please note gloves, hats, and goggles are not available for rental and so please do bring your own. Some items are on sale in the shop at NASPA should you require.
Can I wear ski boots in the hotel?
Ski boots can only be worn in the Ski Center and in the cafeteria Aurora on the 4th Floor. For safety reasons ski boots are not allowed to be worn in other parts of the hotel.