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An all-year resort hotel in Yuzawa town, Niigata, Japan

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The chefs are NASPA New Otani will do all they can to accommodate any specific food allergies of guests in your group. For specific requests, please let us know at least seven days in advance of your stay.

Restaurant Fontana and Senbazuru

Please note that while we are able to prepare menus suited to specific allergies, the meals are all prepared in the same kitchen and cooking space, and equipment and utensils are shared. To avoid possible confusion with serving, such meals may be served separate from other meals.

International Buffet O's Dining

The seven major allergies - wheat, buckwheat, eggs, peanuts, dairy products, shrimp, crab - are noted by individual items.


Allergy information is noted.

Please note that while NASPA New Otani will try to meet any requirements, we need to know in advance of any specific allergies. There may also be cases where we are unable to meet request. In this case please consult us about bringing food with you for us to help prepare.

Thank you for your understanding and co-operation.

Allergies and special dietary forms

You download form here (Excel format) to letting us know about allergies or special dietary requirements.

>> Food Allergy Form
>> Special Dietary Requirements Form

Please save and fill out the form(s) and then send them to us at



NASPA New Otani



Postal address Yuzawa 2117-9   Guest Rooms Restaurants & Bars Facilities
Yuzawa-machi   Superior Twin FONTANA Public Onsen Baths
Minamiuonuma-gun   Japanese Room (50m²) SENBAZURU The Pool & Fitness
Niigata-ken   Family Room O's Dining Private Onsen Baths
JAPAN 949-6101   Superior Fourth SHOGETSU Massage
Telephone (Japan) 025-780-6111   Japanese Room (74m²) Festa Meetings & Banquets
Telephone (overseas) +81-25-780-6111   Junior Suite Room Bar Capri Shop NASPA
Fax 025-780-6223   Western Suite Garden Lounge Bridal
E-mail   Japanese Suite Patisserie SATSUKI  
Rates & bookings Here        
Japanese site Here   Leisure Skiing Access


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